1. Introduction
   Welcome to Maison Dianthus Mandi Bunga subscription service. By subscribing to our weekly flower deliveries, you agree to the following terms and conditions. Please read them carefully, as they contain important information about your rights and obligations.
2. Subscription Plans
   
   • Our Mandi Bunga subscription service offers weekly, bi-weekly, and monthly flower box deliveries.
   • Subscription plans auto-renew based on the frequency you choose and will continue until canceled.
   • Prices for each plan are displayed on the website, and you will be billed according to the subscription tier you select.
   • We reserve the right to modify prices or subscription plans. Any changes will be communicated via email before your next billing cycle.
3. Payments
   
   • All payments are processed securely through our payment provider. Your payment information is never stored on our servers.
   • Payments are collected automatically on the billing date associated with your subscription.
   • You will be notified in advance of any upcoming payments. Please ensure your payment method is up-to-date to avoid delivery disruptions.
4. Cancellations and Pausing
   
   • You can pause, skip, or cancel your subscription at any time through your customer portal.
   • If you cancel after a payment has been processed, you will receive your final delivery before the cancellation takes effect.
   • Pausing your subscription allows you to temporarily stop deliveries without canceling. Simply resume when you're ready to receive your next box.
5. Delivery
   
   • Deliveries are made on [specific days] based on your location and the frequency of your subscription.
   • We do our best to ensure timely deliveries, but in cases of delays due to factors outside our control (such as weather or logistical issues), we will notify you and reschedule the delivery.
   • It is your responsibility to ensure your delivery address is correct. We are not responsible for failed deliveries due to an incorrect or incomplete address.
6. Refunds and Returns
   
   • Due to the perishable nature of flowers, we are unable to offer refunds or returns once the product has been delivered.
   • If you receive damaged or incorrect items, please contact us within 24 hours of delivery, and we will work with you to resolve the issue, including replacement where necessary.
7. Modifications to Service
   
   • We reserve the right to modify or discontinue the Mandi Bunga subscription service at any time. If any changes significantly impact your subscription, we will provide prior notice and, where appropriate, offer alternatives.
8. Customer Support
   
   • If you have any questions or concerns about your subscription, please reach out to us at dianthus@maisondianthus.com or Whatsapp +60127057999 . Our team will be happy to be of assistance to you.

By using our subscription service, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.